ATM Solutions
If you have a high-traffic establishment we’ll put one of our ATMs in your location for free, take care of everything, and pay you for it. The full-service ATM placement is a completely hands-off, hassle-free program with no financial commitment, making it our most popular option.
If you load the ATM with cash, then we will buy the hardware, manage the ATM and split the surcharge revenue with you 50/50.
Our merchant-loaded ATM partnership is a minimal hands-on program with no financial commitment.
If you load the ATM with cash, and buy and manage the ATM we will split the surcharge revenue with you 100% after processing fees.
Our merchant-owned ATM partnership is a great program for those presently operating the business location with enough access to capital.
ATM Purchase – Buy Your Own ATM Program
ATM Merchant Solutions – Cardtronics Systems is one of the largest master dealers/distributors of GenMega and Hyosung ATMs in North America.
We sell new ATMs at wholesale cost, offering the most competitive prices in the country. All ATMs come equipped with EMV chip card reader and an electronic lock and 1000 note cartdrige. All ATMs are configured and programmed before shipping — unlike other ATM companies, our pre-programmed ATMs are ready for operation right out of the box.
All ATM purchases include free transaction processing services by Merchant Solutions — by passing the fee straight to the card holder, similar to our credit card processing program. The fee is added to the surcharge, and there’s absolutely no cost at any time, no processing contract and no hidden fees or monthly minimums and the best part –
you keep 100% of the surcharge revenue.
Prices updated monthly — call 1-800-407-8886 or contact us via our website contact form to get an accurate price quote.
We are an authorized GenMega and Hyosung nationwide master dealer and distributor
-
Quick View -
Quick View
-
Quick View
-
Quick View
ATM Purchase Frequently Asked Questions
The standalone ATMs you see on this page cost anywhere from $2000-$4800 for the basic setup. Prices are updated monthly so prices vary, please contact us via our contact form or at 1-(888)407-8886 115 to get an accurate price quote based ont the type of package you need.
For those wanting upgraded features such as: larger cash cassette (2000, 4000, 6000 or 8000 note cassette), bigger screen (up to 12″ and touchscreen features), upgraded Kaba Mas lock, lighted topper, video topper etc.. the cost of the ATM can rise up to $7,000.
The basic ATM setup includes:
- Pre-programmed
- Free transaction processing
- 1000-note removable cash cassette
- Electronic lock
- EMV card reader
While this is the “basic” setup, it really isn’t basic at all as many of these features listed are upgraded features.
Yes. All of the ATMs we sell include express shipping with lift-gate service at no additional cost. Many companies do not include shipping in the price, and for those that do, many of them require you to get the machine off the truck.
The ATM usually takes 7-15 business days to ship, but there are some variables to consider:
- Payment with ACH takes 1-2 days for electronic funds transfer to take place.
- Payment with check will require waiting for check to arrive in mail and check to clear.
- Customer must complete a few documents so we can set them up as a new ATM operator and so we have the information we need to program the ATM. It usually takes customers a day or two (sometimes up to a week) to complete these documents and background checks.
- 7-10 business days to ship to destination.
- Credit card processing takes48 hrs and it includes a 4% per invoice.
All ATMs come with a one year manufacturer’s parts warranty. GenMega ATMs come with two-year parts warranty. If a part ever breaks or needs replacing, you can send the part back to the manufacturer and get a replacement part at no cost.
Keep in mind that the installation of the ATM is separate from the programming. Merchant Solutions will program/configure the ATM before it is even shipped out, so the hard part is over and it’s ready for operation right when it arrives. The “installation” refers to the bolting/securing of the ATM to the floor. It’s basically just putting four anchor bolts in the ground, like securing a safe. Merchant Solutions used to include installation with all ATM purchases, adding-in the cost involved with having our technician bolt the machine down. After having continuous requests from customers to ‘opt-out’ of the install and do it themselves for a lower cost, we decided to lower the cost and leave the install up to the customer.
So here are your options:
- Do It Yourself (Free)
- No Installation (Free)
- Hire a Contractor/Handyman
- Hire an ATM Install Technician from us at $400-$600 per ATM.
Many handy merchants we sell ATMs to choose to install ATM themselves and save money. Others have the ATM installed by one of their staff, maintenance personnel or a friend.
For detailed instructions for the physical installation of the ATM and to get an idea if it’s something you can do, check out our ATM Installation Guide when you purchase your ATM.
All ATM Merchant Solutions customers have access to 24/7 technical phone support. You can simply call our tech hotline and troubleshoot with a certified ATM technician over the phone. With newer ATMs, many of the problems you would encounter are simple fixes.
Rates vary by technician, but generally a technician charges hourly, around $100-$200 per hour. Some charge a service charge also. A standard service charge is $50 per visit. We also have ATM service packages available in which Merchant Solutions would receive a small portion of the surcharge revenue per transaction in exchange for maintenance coverage. With this ATM Maintenance Program you’ll be able to call the local technician directly and get on-site support at no additional cost. For more information about this ATM maintenance/service package, contact us.
Most customers read through our ATM cash loading guide which explains how to operate and replenish cash in the ATM. Aside from this, just simply call our support hotline while you’re on-site with the ATM and a technician can briefly walk you through every step of the process for maintaining your ATM including replenishing your cash and navigating the user menus. There is no separate additional charge for the training.
We highly recommend an ATM purchase for smaller, individually owned ‘mom-and-pop’ businesses.
If you have a very busy/high-traffic establishment, we are happy to sell you an ATM, but be forewarned that maintaining the ATM will take quite a bit of cash and dedication. It is like having a pet; it needs food and water regularly. Loading it all the time can sometimes be an inconvenience for those who are regularly very busy at work. That is why many of the larger businesses prefer the free ATM placement option or the 50-50 deal, but the choice is yours.
Yes. In fact that’s not uncommon. Our processing is still free. HOWEVER in order to process with us, your ATM must follow these guidelines:
1: It must be EMV capable
2: Its software must be up to date
3: You must have the master password for it.
(To check if the password you have is the master one, try logging in with it and act as if you are going to change your password. If you’re unable to access changing the master password, then you do not have it and need to obtain it before processing with us.)
How to Determine Operator/Service/Master Password
Hyosung: https://www.youtube.com/watch?v=_Kig0pSQ5hQ
GenMega ATMs: https://www.youtube.com/watch?v=_CatLJ2GFWs
There is a small $0.22 trans fee for processing. You keep 100% of your surcharge.
You will need to have your own router for the ATM if you don’t have a dedicated phone line or Ethernet capabilities. More information can be sent on that if you’re interested. The Service is similar to a cell phone. Current cost is $35.00/mo billed on a monthly basis to the ISO/Agent or Merchant.
We can deliver to your location without issue (although residential location may require a fee) but getting someone to install might be a challenge.
With just bolting we usually tell customers if they are going to own an ATM business, learning to bolt is an important thing to learn and there are videos we can direct you to if need be. If you’re still set on someone else bolting, we suggest calling a handyman as they may be the cheapest route.
No, unfortunately not. Depending on location, there are either contracts, surcharge fees, or both. Canada has free processing with a contract. The US Territories have both a contract and transaction fees taken from each transaction. These are non negotiable.
If you have questions beyond those answered here about the ATM business, consider the Chad Otsuji ATM Genius Training Program (as we do not provide assistance for people wanting to start an ATM business beyond help with purchasing a machine and setting up processing).
Why should I buy an ATM from Merchant Solutions?
We’re a Recommended ATM Vendor/Provider
ATM Merchant Solutions and Cardtronics has been selected as the recommended ATM provider by Fit Small Business, an independent organization which does rigorous market research and evaluation sales and services companies in the US for the benefit of small business owners.
Better Business Bureau
ATM Merchant Solutions and Cardtronics maintains the prestigious A+ rating with the Better Business Bureau.
Positive Online Customer Reviews
ATM Merchant Solutions and Cardtronics has a number of positive reviews and feedback from ATM purchase customers online, see our reviews here.
To put it briefly, many other ATM companies cut corners. When buying an ATM most people just focus on the upfront price, and try to get the lowest cost machine out there. Therefore many companies respond by selling ATMs to the customer with the bare minimum and most basic features — ones they wouldn’t even want themselves if they were the ones using, refilling, repairing and operating the ATM. We look at it this way:
We sell you the ATM we would want to buy.
Cash Cassette
All Merchant Solutions ATMs come default with 1000-note removable cash cassette. Many other companies will still sell the ATM with the downgraded non-removable cassette which is fixed in the dispenser making it more difficult to load cash in. On top of this, they’ll also often sell the ATM with a 800-note cash cassette, holding fewer bills and limiting the customer if they want to load more bills in the ATM and sometimes sell the Cassette separately to incur more profit.
Electronic Lock
Another example is how ATMs sold by Merchant Solutions always come with an electronic “e-lock”. This is a feature which makes it easy getting in the ATM, just entering a 6-digit combo. It also makes it easier changing the vault password if needed because of employee changes for example. Many other companies will include a basic dial lock which is troublesome, takes longer to open and difficult to change the combination on.
Another extreme example is how some companies will even still sell an ATM without an EMV chip card reader even though the EMV liability shift has already taken place. While ATMs are not technically required to have an EMV card reader, the ATM operator usually understands that their cash in the ATM is at risk if any fraudulent transactions from non-EMV cards occur. The unsuspecting customer doesn’t realize they are liable to pay for fraudulent transactions until it’s too late. Some other companies will sell the customer an ATM with an EMV card reader but then set up the merchant with processing that isn’t even EMV certified, thus incapable of processing cards with EMV chip cards (regardless of having an EMV card reader on the ATM or not).
The transaction processing provided by other companies is also inadequate a lot of times. Many companies will sell the ATM at a lower price but require the merchant to sign a lengthy 5-10 year ATM processing contract, locking them in, no matter how bad the service.
When you are an Owner operator and purchase the ATM hardware, you are entitled to 100% off the surcharge. Many companies still try to charge for other bogus fees such as “Network Access”, “Monthly service, Rental fees and Processing fees. Here at ATM Merchant Solutions you just pay the actual processing fee and you can pass it on to the consumer if you like.
Merchant Solutions has the most extensive nationwide networks of ATM technicians of any ATM company out there. We likely employ an ATM technician who lives or services the area where the ATM will be placed. If you ever need the ATM serviced you can rest assured you selected a company that has you covered. Not only maintenance or repair, but we have cash loaders who can service your area also. If you ever get tired of refilling the ATM and want to have someone else do it for you, ATM Merchant Solutions can assign a cash loader to your ATM.
Merchant Solutions representatives attend ATM industry conferences such as ATMIA and National ATM Council (NAC) every year to ensure we’re up to date on all the important news and latest updates concerning the ATM industry. Don’t get stuck with an ATM company that’s out of the loop.