Healthcare Payment & Practice Management Solutions

A comprehensive platform with ACH and virtual terminal tools that help you modernize, protect, and grow your healthcare organization

Practice Management Bridge

We're Taking Productivity to New Heights

Healthcare PMB is an easy-to-implement and easy-to-use software designed to automate day-to-day operations — from payments to compliance and staying in touch with patients. We connect to thousands of technology providers, boasting PMS-agnostic functionality and direct integrations to drive more revenue and create incredible efficiencies.

It's Better with Healthcare PMB

Three pillars to modernize your practice

Patient Engagement Solutions

Keep your schedule full, patients notified, and the practice running smoothly.

Online appointment booking and scheduling
Automated appointment reminders (text, email, voice)
Patient recall and reactivation campaigns
Two-way text messaging with patients
Review and reputation management
Patient education and resource sharing

Patient Payment & Financing Solutions

Increase patient payments, improve office workflows, and grow profitability.

Contactless and card-present payment terminals
Text-to-pay and email payment requests
Automated payment plans and recurring billing
Patient financing options
Online patient payment portal
Stored card on file with secure vaulting

HIPAA & OSHA Compliance Solutions

Navigate and manage the complexities of HIPAA and OSHA compliance with ease.

HIPAA risk assessment and management
OSHA compliance training and tracking
Employee training modules with certification
Incident reporting and breach management
Policy and procedure documentation
Business Associate Agreement management

Patient Engagement Solutions

Connect with Patients in a Meaningful Way

Empower patients to conveniently book and keep appointments and stay engaged in their care. Practices can attract new and retain loyal patients by sharing educational resources, promoting positive feedback and reviews, and delivering proactive care.

Online booking and self-scheduling
Automated reminders reduce no-shows
Recall campaigns for overdue patients
Review management builds reputation
Two-way messaging keeps patients engaged

40%

Fewer no-shows

3x

More online reviews

90%

Patient satisfaction

24/7

Online booking

30%

Faster collections

50%

Reduced A/R

2x

Payment plan adoption

98%

Payment success rate

Patient Payment & Financing

Create Better Financial Results

Effectively manage and accelerate the revenue cycle with new ways to expedite payment capture at all points of the patient journey. Automation, flexible payment options, and convenience ensure patients receive the care they need, while improving collections and maintaining a healthy bottom line.

Text-to-pay increases collection rates
Card-on-file reduces missed payments
Automated payment plans for large balances
Patient financing expands treatment acceptance
Online portal for 24/7 self-service payments

HIPAA & OSHA Compliance

Protect Your Most Valuable Assets

Prioritizing the safety of your staff and patients — and protecting the sensitive data you collect — is paramount. Our all-in-one solution helps you navigate regulations, identify vulnerabilities, and stay HIPAA and OSHA compliant.

Automated HIPAA risk assessments
OSHA compliance training and tracking
Employee certification management
Incident reporting and breach protocols
Policy and procedure documentation
Business Associate Agreement tracking

A Secure & Compliant Platform

PCI Level 1 Compliance
HIPAA Compliance
P2PE Encryption
HITRUST Certified
PCI-DSS Compliance

Core Capabilities

Everything your practice needs in one platform

In-office payments (tap, chip, swipe)

Text-to-pay and mobile payments

Online scheduling and reminders

Automated recurring billing

Digital intake forms

Secure card-on-file vaulting

HIPAA and OSHA compliance tools

Two-way patient messaging

PMS integrations (thousands supported)

Patient financing and payment plans

Specialties We Serve

Trusted by thousands of healthcare providers nationwide

Dental Practices

Medical Clinics

Chiropractic

Veterinary

Optometry & Vision

Physical Therapy

Dermatology

Urgent Care

Powerful Integrations

Create a Seamless User Experience

Practice Management Bridge enables connectivity to thousands of technology platforms and practice management systems to unlock massive efficiencies for healthcare organizations.

Top-Rated and Trusted by Our Customers

Hear from healthcare providers who use Practice Management Bridge

"It's so simple. Everybody on our team has been really impressed by how easy it is to use."

Breanna Slaughter

Director of Operations, Southern Dental Alliance

"To have a partner we can rely on for managing the technical, scary stuff like PCI compliance, vaulting credit cards, and payment liability has greatly benefited us."

Dr. Perry K. Tuneberg, DDS

Owner, Dr. Perry K. Tuneberg & Associates

"We have quite a few payment plans set up right now. It's very successful for us and has helped us reduce outstanding balances."

Kendria Johnson

Senior Manager of Patient Account Services, MedQuest

TalkyToo AI - Voice AI Automation Partner

AI-Powered Automation for Modern Businesses

Modern POS systems are no longer just payment terminals. Today's platforms combine payment processing, artificial intelligence, and automation to help businesses operate more efficiently and deliver better customer experiences.

Merchant Solutions integrates POS technology with AI-driven tools that automate customer communication, order management, and operational workflows.

These AI automations help businesses reduce labor costs, respond faster to customers, and capture more sales opportunities.

AI Phone Ordering

Voice AI can answer incoming calls and take customer orders automatically, sending them directly to the POS system.

This reduces missed calls during busy hours and increases revenue from phone orders.

AI Appointment Scheduling

Businesses such as salons, spas, and service providers can use AI to schedule appointments and confirm bookings automatically.

The AI assistant interacts with customers through phone or chat and updates the POS or scheduling system.

AI Voice Appointment Reservations

Voice AI can handle inbound reservation calls for restaurants, answering availability questions and booking tables in real time.

Customers call, the AI confirms the reservation, and it syncs directly with your POS or booking system — no staff intervention needed.

AI Customer Support

AI assistants can answer common questions about business hours, menu items, or services, reducing the workload for staff.

Customers receive instant responses while employees focus on operations.

AI Order Notifications

Automated messages notify customers when orders are received, prepared, or ready for pickup.

This improves communication and customer satisfaction.

AI Marketing Automation

POS systems collect customer purchase data, which AI tools use to generate targeted promotions and loyalty campaigns.

Businesses can automatically send offers and promotions based on buying behavior.

Upgrade Your POS with AI Automation

Voice AI Business Automation
Merchant Solutions Corp - AI Automation PartnerMaple - AI Business Automation

Frequently Asked Questions

Common questions about Healthcare PMB

Get Started Today

Amplify revenue, enhance the patient experience, and transform operations. Schedule a demo and see how simple it can be to keep your practice thriving.

Healthcare Payment Solutions Compared

Compare HIPAA-compliant payment solutions for medical practices.

FeatureMSC + CloverSquare Health
HIPAA ComplianceYesYes
EMR IntegrationYes (via API)Limited
Patient Payment PlansYesNo
Text-to-PayYesYes
Copay CollectionStreamlinedBasic
Insurance ClaimsIntegration supportNo
Free HardwareYes (MSC program)No

Frequently Asked Questions about Healthcare Payment Processing & Medical POS

Is MSC HIPAA-compliant for healthcare payment processing?

Yes. All MSC healthcare merchant accounts are HIPAA-compliant. We sign a Business Associate Agreement (BAA) at no extra cost, and our gateway uses tokenization so PHI never touches your payment system. PCI DSS Level 1 + HIPAA-aligned architecture.

How much does healthcare credit card processing cost?

Healthcare practices pay 0.20%-0.40% above interchange with MSC. HSA/FSA cards qualify for the lower healthcare interchange tier (0.05%+) — most processors don't pass these savings through; MSC does.

Can patients pay with HSA, FSA, and HRA cards?

Yes. Our POS and online payment forms accept HSA, FSA, HRA, and benefits-card payments. We auto-route these to the healthcare interchange tier so your effective rate drops by 0.50%-1.0% compared to standard credit-card processing.

Do you integrate with EMR/EHR systems like Epic, Athenahealth, and Practice Fusion?

Yes. MSC integrates with Epic, Cerner, Athenahealth, Practice Fusion, eClinicalWorks, and DrChrono via Authorize.Net Customer Information Manager (CIM) or our native API. We handle co-pay collection, balance billing, and payment plans inside your EMR workflow.

Can we set up patient payment plans and recurring billing?

Yes. Our gateway supports installment plans (e.g. $200/month for 6 months on a $1,200 balance), automated card-on-file billing, and dunning emails for failed cards. Reduces A/R days for medical practices, dental offices, and physical therapy clinics.