When Will I Receive My POS Terminal? | Shipping Timelines
Most POS terminals ship within 2–5 business days of approval. See exact timelines by device, processor, and shipping method.
Most Merchant Solutions Corp customers receive their POS terminal within 2–5 business days of underwriting approval. Timelines depend on the device, processor, and your shipping address.
Standard shipping timelines
- Clover Flex, Mini, Compact: 2–3 business days after approval.
- Clover Station Solo / Duo: 3–5 business days (configured + shipped from Fiserv).
- Square Terminal / Reader: 2–4 business days from Square fulfillment.
- : 5–7 business days (custom menu build adds time).
- Dejavoo, PAX, Ingenico smart terminals: 3–5 business days.
Tracking your shipment
You'll receive a tracking email from shipping@merchantsolutionscorp.com with the carrier (UPS or FedEx) and tracking number. If you haven't received tracking 5 business days after approval, contact your account manager directly or open a ticket.
Why it might take longer
- Custom menu builds (Union) — 5–10 days for tableside/full-service restaurant menus.
- KDS + printer bundles — usually 7–10 business days for full kitchen rollouts.
- Backordered hardware — rare, but notified immediately.
Frequently Asked Questions
How fast can I get a Clover Flex?
Clover Flex typically ships within 2–3 business days of underwriting approval and arrives 1–2 business days after shipment via UPS Ground.
Can I get same-day or next-day delivery?
Yes — we can expedite via UPS Next Day Air for an additional fee. Contact your account manager before approval to lock it in.
What if my terminal doesn't arrive?
If 7 business days have passed since approval and you have no tracking, open a support ticket here in the Help Center. We will investigate the same day.
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